VET REVENUE GENERATING UNIT

Yesterday I was phoned by the vet who asked me whether I still wanted Stig incinerated as part of a pet communal cremation as I’d specified last Saturday for £75.50 or if I’d now changed my mind and wanted him cremated individually with his ashes returned for double the money?

This confirmed two things – (1) They still had him after almost a week and (2) They were trying to upsell their services tripling their profits like the best revenue generating organisations - link