Following an increase in violence towards shopworkers, the government has announced it will create a new specific offence of assaulting a shopworker.
How often are shopworkers assaulted?
In 2024, the Home Office’s annual Commercial Victimisation Survey found that 12% of retail premises in England and Wales had experienced assaults or threats against employees or customers in the previous 12 months.
According to the British Retail Consortium’s 2024 Crime Survey, there has been a “massive increase in violence and abuse” towards shopworkers, with respondents recording 475,000 incidents in 2022/23. This is a 50% increase on the 316,000 incidents recorded in 2021/22 and a 206% increase on the 154,760 incidents recorded in 2020/22.
While most of these incidents were verbal abuse, respondents recorded 41,000 violent incidents; equivalent to over 100 incidents a day. More of this legislation (UK Parliament) - link - more like this (Reading) - link - more like this (theft) - link
In 2024, the Home Office’s annual Commercial Victimisation Survey found that 12% of retail premises in England and Wales had experienced assaults or threats against employees or customers in the previous 12 months.
According to the British Retail Consortium’s 2024 Crime Survey, there has been a “massive increase in violence and abuse” towards shopworkers, with respondents recording 475,000 incidents in 2022/23. This is a 50% increase on the 316,000 incidents recorded in 2021/22 and a 206% increase on the 154,760 incidents recorded in 2020/22.
While most of these incidents were verbal abuse, respondents recorded 41,000 violent incidents; equivalent to over 100 incidents a day. More of this legislation (UK Parliament) - link - more like this (Reading) - link - more like this (theft) - link
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